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PLUMBERS@ONCE - Background

• Plumbers @ Once is a Durban based company which commenced business as a sole trader on the 1st February 2014, owned and operated by Grant Lee who completed his plumbing apprenticeship and trade test.
  
  
• The company prides itself in service excellence with a smile. This work ethic resulted in the rapid growth of the business and subsequent registration as a company with Grant Lee as its owner and director.
  
  
• Grant Lee, a practical entrepreneur, is committed to prompt and efficient service and constantly strives to provide workmanship of outstanding quality.
  
  
• Plumbers@Once currently has 4 experienced and dynamic teams that attend to the varied plumbing requirements of the public.
  
  
• Plumbers At Once (PTY) Ltd (Registration No. 201415358407) operates from 42 Hilltop Road, Hillcrest and has a warehousing facility at 40 Siphosethu Road, Mount Edgecombe.
  
  
• We operate throughout Durban – from Ballito in the north, to Illovo Beach in the south and inland to Botha’s Hill.
  
  
• Plumbers@Once is registered with EThekwini Municipality, the Plumbing Industry Registration Board (PIRB Reg. No. 4857/14)        
  
  
• Furthermore, we have Public Liability insurance and are fully covered by the Workmen’s Compensation Fund.
  
  
• Plumbers@Once is a Level 4 BEE contributor (100%).
  
  
• The growth of the business has been as a result of prompt efficient service to customers for which the company prides itself.
  
  
• We strive to continually improve our skills and techniques and so partake in ongoing training sessions and development.
  
  
• We understand that plumbing emergencies don’t just happen during office hours which is why a standby plumber is available afterhours –
  24 hours a day, 7 days a week, 365 days a year.
  
  
• Plumbers@Once offers a 100% satisfaction guarantee as well as a one-year guarantee on workmanship.